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Tools/Ai Customer Support

Best Ai Customer Support Tools

18 ai customer support tools compared — reviews, pricing & social mentions

1Ada
Adachatbot
15 /moAlternatives
2Capacity
Capacityhelpdesktiered

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and

2 /moAlternatives
3Ultimate
Ultimateagentsubscription + tiered

Enhance customer service with Zendesk AI agents: automate tasks, customize bots, and gain insights to boost performance. Start a free trial today.

2 /moAlternatives
4Assembled
Assembledworkforcesubscription + tieredFree tier

Assembled is a support operations platform that combines modern workforce management and AI-powered issue resolution to scale exceptional customer sup

1 /moAlternatives
5Decagon
Decagonagenttiered

Conversational AI for customer experiences.

Alternatives
6Yuma AI
Yuma AIecommercetiered

AI agents that resolve tickets, boost revenue, and keep customers happy. Purpose-built for Shopify and your helpdesk.

Alternatives
7Lang.ai
Lang.aianalyticstiered

Automate time-consuming data engineering into one clear story, one user at a time.

Alternatives
8PolyAI
PolyAIvoicetiered

PolyAI is the world

Alternatives
9Thankful
Thankfulagent
Alternatives
10Kustomer
Kustomercrmtiered

Deliver faster, personalized support with Kustomer’s AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one

Alternatives
11Forethought
Forethoughtagenttiered

Lower support costs and deliver better customer experiences with AI agents that resolve customer issues automatically.

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12Replicant
Replicantvoicesubscription + tiered

Replicant scales your best agents with AI—automating routine calls, improving accuracy, reducing wait times, and giving every customer fast, consisten

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13Intercom Fin
Intercom Finchatbotusage-based + subscription + contract + per-seat + tieredFree tier

The only helpdesk with a natively integrated AI Agent. Deliver perfect customer experiences with the highest-performing platform. Start your free tria

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14Parloa
Parloavoicetiered

Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.

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15Tidio
Tidiochatbotsubscription + tieredFree tier

Scale customer service without losing the human touch. Align a trustworthy AI agent with live chat and helpdesk tools, trusted by 300k+ businesses wor

Alternatives
16Zendesk AI
Zendesk AIhelpdesksubscription + tiered

Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, v

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17Freshdesk
Freshdeskhelpdesksubscription + tieredFree tier

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless

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18Sierra
Sierraagenttiered

Sierra helps businesses build better, more human customer experiences with AI.

Alternatives

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