Outreach and Orum both excel in enhancing sales efficiency but differ significantly in focus and performance metrics. Outreach is highly regarded for its AI capabilities and comprehensive CRM integrations, with an average rating of 3.8/5 from 20 reviews, while Orum is praised for its user-friendly interface and real-time coaching features, boasting a higher average rating of 4.3/5 from 20 reviews.
Best for
Orum is the better choice when smaller sales teams seek an intuitive dialer tool to enhance communications with automated follow-up and real-time coaching, particularly when reducing ramp-up time is critical.
Best for
Outreach is the better choice when a larger team needs an AI-driven platform for revenue management across sales, marketing, and customer success functions, especially if Salesforce integration is a priority.
Key Differences
Verdict
Choose Outreach if your organization needs a robust, AI-powered solution for integrated revenue team functions and can accept occasional bugs and a steeper learning curve. Opt for Orum if your need is for straightforward dialer capabilities and real-time coaching with a focus on user-friendly onboarding and performance tracking. While Outreach offers extensive functionality, Orum provides superior ease of use.
Orum
Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue
Orum receives generally positive feedback, particularly for its capabilities and user-friendly interface, as most users rate it 4 or 5 stars. However, some complaints focus on inconsistent performance and occasional technical glitches. Pricing sentiment appears to be neutral, as specific mentions regarding costs are limited. Overall, Orum maintains a good reputation among its users, being particularly praised for its intuitive design and effective functionality in customer engagements. Social mentions are sparse and do not notably impact Orum's overall reputation at this time.
Outreach
Outreach is the Agentic AI platform for revenue teams — forecast, coach, close deals, and expand accounts. See it in action. Request a demo.
Users generally praise Outreach for its robust features, particularly its AI capabilities, which are frequently highlighted in video content. However, there are complaints about its learning curve and occasional technical issues. While the pricing is considered high by some, it's seen as justified due to the value provided. Overall, Outreach maintains a strong reputation with users for enhancing productivity and sales engagement, evident from predominantly positive reviews on platforms like G2.
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Pricing found: $600
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What do you like best about Orum?I use Orum as my power dialer and coach. It makes dialing a ton more efficient and highlights what I'm doing well and what I may need to work on. I can knock out a ton of dials in a short amount of time, and it's great at connection rate. Plus, it integrates with our HubSpot, which is very convenient. Review collected by and hosted on G2.com.What do you dislike about Orum?I wish it did emails too Review collected by and hosted on G2.com.
What do you like best about Orum?Very good list management for cold calling. Review collected by and hosted on G2.com.What do you dislike about Orum?Although support is very helpful some bugs are persistent Review collected by and hosted on G2.com.
What do you like best about Orum?I use Orum for my BDR team so they can make calls, actually connect with our ICP, and then land meetings. It's also a really good coaching tool for me. Orum is giving them immediate feedback and also data on their calls, which makes my 1:1s with reps a breeze. I no longer have to spend hours listening to their calls to know how they are doing on the phone or what objections are coming up. I love how easy it is to use and how it integrates with HubSpot. Reps don't have to be distracted on the call to take notes because Orum is going to give them post-call notes. The dashboards are amazing and a lifesaver. Knowing what time of day is best to call is super helpful. The initial setup was a breeze. Review collected by and hosted on G2.com.What do you dislike about Orum?When I'm trying to add calls to the call library, the button disappears at times and slows me down, but other than that, the features I've wanted have been added. Review collected by and hosted on G2.com.
Outreach
What do you like best about Outreach?Easy to use, with a wide range of profiles to create cold calls and emails from. There are also different filters available depending on the industry Review collected by and hosted on G2.com.What do you dislike about Outreach?Comparatively expensive compared to other products like Apollo. It also has a slightly bigger learning curve than Apollo. Overall, it seems mainly suited for Sales. Review collected by and hosted on G2.com.
What do you like best about Outreach?We can link our LinkedIn account and use it in the sequence. The interface is clear and defined, and I never take the support team's help. Boost performance by email with an outreach tool and reduce manual work. Pricing is worth it. Review collected by and hosted on G2.com.What do you dislike about Outreach?Sometimes it lacks. I have different steps in my sequence, and the first two steps were manual. So, when I completed my manual sequence, it is still showing the task. Review collected by and hosted on G2.com.
What do you like best about Outreach?Easy to use and super user friendly plus it seamlessly connects to CRM Review collected by and hosted on G2.com.What do you dislike about Outreach?no auto dialer available plus the limit to use/ generate new numbers limits outreach to be more efficient. Review collected by and hosted on G2.com.
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Sean O’Brien sold workers and unions out to Trump—these Teamsters are running to oust him.
As general president of the union, Sean O’Brien has operated with a “Teamsters vs. Everybody” mentality, especially when it comes to dealing with President Donald Trump and embracing the MAGA right. But now, 14 months into the second Trump administration, the labor movement and the entire working cl
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Outreach is better suited for large-scale sales automation due to its extensive CRM integration and comprehensive AI capabilities.
Outreach follows a contract + per-seat + tiered pricing model starting at $600, while Orum uses a subscription + per-seat model, generally less referenced in cost discussions.
Outreach, with its larger company size and more extensive funding, likely supports a more extensive community, despite Orum's higher user ratings.
Yes, both tools can be integrated with Salesforce and HubSpot, allowing for complementary use to optimize sales activities.
Orum is easier to get started with, noted for its intuitive design and lower ramp-up time compared to Outreach.
