Booke.ai vs Vic.ai — Comparison

What do you like best about Booke AI?Never got to use it, but the customer experience spoke enough. Review collected by and hosted on G2.com.What do you dislike about Booke AI?I had high hopes for Booke.ai, but my first interactions left me incredibly disappointed. After scheduling a live demo through their Calendly link, the meeting was canceled last-minute and replaced with a generic YouTube video. I followed up for clarification multiple times, genuinely trying to engage and understand what the platform could do—especially since I'm the CTO of a firm actively evaluating AI bookkeeping solutions. I asked directly, “If we want to proceed, should we reschedule?” and received no reply. I asked what the Calendly meetings were even for—still nothing. Over the course of three separate emails, I never received a clear response. Just silence. Booke.ai claims to be an innovative, client-focused solution, but if you can’t even onboard or have a basic conversation with a real person during the sales process, that raises serious concerns about long-term support. All I wanted was a live demo or at least some engagement around our use case. Instead, I was ghosted after expressing sincere interest. If this is how they treat prospective customers—especially those in a position to advocate for their software within a growing firm—it doesn't inspire confidence in the product or the people behind it. Review collected by and hosted on G2.com.

What do you like best about Booke AI?The bill matching works, but I don't need it Review collected by and hosted on G2.com.What do you dislike about Booke AI?The auto categorize feature is the core and it doesn't work. On top of that, I've been trying to get in touch with the team for a refund and haven't heard back. Do not recommend this product to anybody Review collected by and hosted on G2.com.