Smartling vs Unbabel — Comparison

Smartling

Smartling connects your brand with customers around the globe. Translate, automate & manage your content across platforms with real-time analytics

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website. To find out more about the cookies we use, see our Privacy Policy. If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Smartling is an AI translation system that selects the right models, applies context automatically, and continuously improves quality as you scale. Assess and improve quality with built-in review workflows, quality scoring, and reporting you can trust. Learn how Lyft automated translation across every content type using Smartling. Learn how Therabody centralized localization and accelerated turnaround times with AI Translation. Smartling integrates seamlessly with your existing tech stack. For custom setups, Smartling provides open APIs, SDKs, Zapier support, and professional services. This means less manual effort, faster localization, and content that stays up to date automatically. Smartling supports a wide range of formats, including: From UI copy to legal docs and multimedia content, Smartling can localize it. Whether you're translating 10 pages or 10 million strings, Smartling can handle it. Smartling combines AI and human expertise to deliver consistently high quality: You get translations you can trust, every time. Smartling follows strict data protection protocols and holds multiple certifications: Smartling is built for industries like healthcare, finance, and enterprise SaaS that require the highest standards of security and compliance. Smartling streamlines collaboration with built-in tools and integrations: Internal teams and external translators can work together in one unified platform. Smartling is offered as a tiered SaaS platform, including: Smartling also provides built-in tools to track and manage localization spend: Smartling helps teams control costs and measure ROI. Smartling uses AI across every layer of the translation process: Smartling’s LanguageAI™ system helps you scale global content with confidence and consistency. There’s no vendor lock-in. Your data stays yours, always. Smartling provides comprehensive enterprise support, including: Whether you're launching a new product or scaling globally, Smartling’s team is here to help.

Unbabel

Unbabel’s Language Operations Platform gives businesses the ability to thrive across cultures and geographies by eliminating language barriers.

Most businesses communicate with their customers in English. But the truth? English speakers only make up roughly a quarter of internet users around the world. Since its inception in 2013, Unbabel has pioneered the Language Operations (LangOps) category, enabling teams across companies to easily interact with customers in any language they speak. Our language technologies combine advanced artificial intelligence with our proprietary community of human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel machine-learning translations power consistent multilingual customer support and localization at scale, so small businesses and enterprises globally can provide stellar customer experiences in every corner of the world. Unbabel was founded in Lisbon and is part of the TransPerfect group. Learn more here Unbabel works hand-in-hand with some of the world’s largest BPOs and outsourcing companies. Together we’ve created custom, transformative, never-before-seen multilingual support initiatives for major brands worldwide including Booking.com, Nestle, Panasonic, Patagonia, and UPS. We’ve assembled a diverse team of experts in the AI and natural language processing (NLP) fields, whose unparalleled research and award-winning breakthroughs continues to set industry standards. Download our logo, product shots, brand guidelines and any other media assets you might need. Unbabel is easy to set up; their procurement and implementation teams made the onboarding easy and the integration to Zendesk was seamless and very fast. Thanks to Unbabel, we can have highly skilled agents in all the markets we operate, optimizing resources and avoiding problems of lack of coverage with one language or another. Unbabel is simple to use, they maintain transparent business practices (help articles tell you exactly how their product works), and service has always been above and beyond. Since easyJet has implemented Unbabel as a solution for our multilingual webchat, we have seen an increase of 4.2% on our CSAT, among other benefits on the operational level. Everything is easy to manage, track and update. What was once a laborious task is something a new starter can learn in a very short time. Ai-powered machine translation software automates the process of translating text from one language to another.

Smartling

Unbabel

Smartling

Unbabel

Smartling

Unbabel